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How long should the resin in my softener last?

I get asked this question all the time. The answer is not easy to answer because there are a few variables. If you are on city water there are a few things that shorten the life span of the media inside your softener. Here in Florida the water companies chlorinate the...

COVID-19 virus and municipal water

I just wanted to address the issue of the Coronavirus as it relates to water softening equipment and residential water treatment and hopefully clear up any questions or concerns. We have been monitoring the situation since it was first reported and following CDC...

Recent boil water alert

As most of you know St Johns had a boil water advisory due to e coli found in the water system. I had a couple people ask what they should do with their water softener and reverse osmosis systems in these types of situations. The best thing you can due is, as soon as...

Water has odor:

Locating source of odor. If odor occurs in ALL water faucets, the problem is probably in the main water supply. If it occurs in only ONE or TWO faucets, the problem is likely in the drain pipes, P-trap or fixtures supplying the faucets. If the problem goes away after...

How do I put my softener in bypass?

First lets talk about what a bypass is. A bypass is a valve or set of valves that when closed will shut off the water to the softener, essentially isolating it from the water circuit. If plumbed properly you should still have water to the house even when the softener...